Shipping Policy

Your satisfaction is our #1 priority and we'll do anything we can to make sure you have a great experience. If you need anything or have questions about your order, contact us directly at help@try-rose.com

Processing Time

After completing your order, please allow 1-3 business days for us to process and ship out your order. Once shipped, you will receive a tracking number to follow along with your order.

Delivery Times

After shipment, your order will arrive within:

United States: 5-7 business days
Canada: 7-10 business days
United Kingdom, Australia, and New Zealand: 10-15 business days
Rest of World: 15-20 business days (depending on specific location)

Customer Support

You can reach out to our customer support team at help@try-rose.com with any questions.

Rosé Customer Service
Email: help@try-rose.com
Hours: Monday to Friday | 9:00 AM – 5:00 PM (ET)
Weekends | 11:00 AM – 4:00 PM (ET)

We aim to respond to your inquiries within 24 hours.

We're here for you. Thank you for your trust and patience.